THE FEDERAL PUBLIC DEFENDER for the Western District of Texas is accepting internal applications for the position of Computer Systems Administrator (CSA), duty station to be determined. The Federal Public Defender operates under authority of the Criminal Justice Act, 18 U.S.C. 3006A, to provide defense services in federal criminal cases and related matters by appointment from the court to individuals unable to afford counsel.
To qualify for the CSA position, a person must be a high school graduate or the equivalent and must have at least three years of general experience, which provided a working knowledge of automated systems; and two years of specialized experience, and comprehensive knowledge of computer systems administration principles, practices, methods, and techniques. The candidate will have a demonstrated proficiency in mastering and applying new technical skills and concepts, the ability to quickly diagnose and respond to system difficulties, strong client-service orientation, and excellent communication skills. The ability to lift 50 pounds, and frequent travel, including overnight travel, is required. This position is classified as “high sensitive.” Employment will be considered provisional pending the successful completion of an initial 10-year background investigation with updates performed every five years thereafter. Continued employment will depend upon the successful completion and favorable determinations based on investigation results. Notwithstanding any educational substitution, however, specialized knowledge and experience in the following areas is required:
- Dell PowerEdge server hardware management, including specification configuration, out-of-the-box installation, iDrac configuration, firmware maintenance, and troubleshooting;
- Microsoft Windows Server 2012 R2/2016/2019 management and administration, installation, configuration, software maintenance, and troubleshooting;
- Demonstrated experience in Hyper-V virtualization administration including installation, configuration, replication and troubleshooting;
- Windows 10 desktop, laptop and tablet computer support and administration experience;
- SharePoint 2013 administration and Nintex Workflow and Forms experience;
- Windows Active Directory, with server administration, security and migration experience;
- Cisco managed switch configuration and administration.
Specialized knowledge, skill and experience in the following areas is preferred:
- SQL 2012 administration and maintenance;
- TrendMicro Apex One Antivirus;
- Litigation support software, such as Trial Director, Casemap and Summation;
- Microsoft O365 support.
The CSA assists the Supervisory Computer Systems Administrator (SCSA) in administering the day-to-day operation and support of all IT-based systems over a WAN. The CSA assists the SCSA in installing and testing new and updated software; performs preventive maintenance, and analyzes and corrects system failures. The CSA trains users and provides support to users, including one-on-one support to resolve user hardware, software, or other system problems. The CSA assists attorneys and support staff with preparation for trials using applications such as graphics programs, presentation graphics, and other litigation-support tools. With the SCSA, the CSA will anticipate and plan for new technological needs. Other responsibilities include maintaining backup routines, disaster recovery, inventory, and virus detection. The CSA will also perform other duties, as assigned.
Qualified persons may apply by forwarding a letter of interest (mentioning announcement number 21-14), and résumé in a single PDF document by email to TXW_Employment@fd.org. The document should be named as follows: "Announcement number, position title, last name, first name" (e.g., 21-14 CSA Smith, John). Electronic submissions sent directly to the Defender will not be considered. For applicants with disabilities, this organization provides reasonable accommodations, which are decided on a case-by-case basis. To request a reasonable accommodation for any part of the application or interview process, contact Victoria B. Longoria, Personnel Administrator, at (210) 472-6700. Position announced April 29, 2021, subject to the availability of funds. Position will close on May 12, 2021.
The Federal Public Defender is an equal-opportunity employer.